0800 098 7823 Number Explained – Safe or Scam?

Introduction

Have you received a call from 0800 098 7823 and wondered whether it’s genuine or a scam? You’re not alone. Thousands of people in the UK search this number every month to check if they should trust it.

In this guide, we’ll break down exactly what 0800 numbers are, why calls like this raise suspicion, and the steps you can take to protect yourself. Let’s dive in.

What is 0800 098 7823?

The number 0800 098 7823 uses the 0800 prefix, which in the UK is always free to call from both mobiles and landlines. Large companies, charities, and customer service teams often use 0800 numbers because they appear trustworthy and cost nothing for customers to dial.

That being said, just because a number begins with 0800 does not mean it is automatically safe. Scammers know that freephone numbers inspire trust, so they sometimes use them—or even spoof them—to get through to unsuspecting people. In other words, while the prefix is legitimate, the identity of the caller behind it may not be.

Is 0800 098 7823 a scam or legitimate?

Right now, there is no verified record linking this number to an official business. Many people online report the call as unsolicited or suspicious.

Does that mean every call from 0800 098 7823 is a scam? Not necessarily. But until the caller’s identity can be confirmed, it’s best to treat it with caution.

Signs of a Legitimate 0800 Call	Signs of a Suspicious 0800 Call
The caller clearly identifies the company they work for and gives you time to check.	The caller is vague about their identity or avoids naming the organisation.
You can find the same 0800 number on the company’s official website, bill, or letter.	The number does not appear anywhere on official company contact pages.
You are invited to call back on the company’s official number if you’re unsure.	The caller insists you must deal with them immediately on this number only.
The conversation is polite, professional, and not rushed.	The caller uses pressure tactics, like claiming “urgent action” is needed.
No sensitive information is requested over the phone.	The caller asks for bank details, passwords, or security codes.

As cybersecurity expert Graham Cluley once said:

“If a caller pressures you or refuses to identify themselves, that’s a red flag—hang up.”

Why do numbers like 0800 098 7823 keep calling?

If your phone keeps ringing with this number, it could be down to:

• Telemarketing campaigns – Companies pushing services or offers.

• Phishing attempts – Scammers pretending to be from banks, insurance, or tech support.

• Auto-diallers – Machines that dial thousands of numbers until someone picks up.

• Data leaks – Your details may have been shared or sold without your knowledge.

These calls are designed to catch you off guard, so knowing why they happen makes it easier to handle them.

How can you check who’s really behind 0800 098 7823?

If you want to investigate the caller, here are safe steps you can take:

• Check the company’s official website – never trust details given during the call.

• Search Ofcom’s database – Ofcom regulates UK phone numbers.

• Use reverse phone lookup tools – Services like WhoCalledMe or Tellows provide reports.

• Ask for written confirmation – A real business will be happy to send secure details by post or email.

If the caller refuses to give verifiable information, that’s usually a sign they’re not genuine.

What should you do if you receive a call from 0800 098 7823?

The safest steps are:

• Don’t share personal or financial details.

• Hang up immediately if you feel uncomfortable.

• Verify the caller independently using official contact numbers.

• Block the number on your phone.

• Report the call to UK regulators.

How can you block calls from 0800 098 7823?

Blocking nuisance numbers is easier than you might think:

• Mobile phones – Go to call history > select the number > block.

• Landlines – Providers like BT (Call Protect), Sky (Shield), and Virgin Media offer free blocking services.

• Apps – Tools like Truecaller, Hiya, or RoboKiller automatically detect spam.

A quick block saves you a lot of stress.

How do you report 0800 098 7823 in the UK?

If you believe this number is a nuisance or scam, report it. Here’s where:

👉 Reporting helps authorities track and stop nuisance numbers faster.

What are your rights under UK law?

Many people don’t realise they’re protected by law against nuisance calls:

• PECR (Privacy and Electronic Communications Regulations) – Bans unsolicited marketing calls without consent.

• Fraud Act 2006 – Makes scam calls that use deception a criminal offence.

• Telecoms providers’ duty – They must help customers block unwanted calls.

So if you keep getting bothered, you’re not powerless—the law is on your side.

Can 0800 numbers like this be spoofed?

Yes. Spoofing is when scammers disguise their real number to appear as something else, often a trusted 0800 or local UK number.

How to spot spoofing:

• Caller ID shows an 0800 number, but the caller avoids giving details.

• You try to call back and the line is dead or redirects.

• The caller pressures you to act quickly.

Spoofing makes scam calls look safe, which is why independent verification is essential.

How to protect yourself from nuisance calls long-term?

Here are proactive steps to cut down future calls:

• Register with the Telephone Preference Service (TPS) – Stops most legal marketing calls.

• Keep your number private – Avoid sharing it on forms or untrusted websites.

• Use call screening – Many smartphones and landlines let you filter unknown callers.

• Educate family members – Scammers often target older relatives.

Think of it as putting a lock on your phone line, just like you would your front door.

Conclusion: Should you trust 0800 098 7823?

The bottom line is simple: while 0800 098 7823 looks like a legitimate freephone number, there is no official evidence that ties it to a trusted UK organisation. Since so many people report the calls as unsolicited, the safest option is to stay cautious. Do not share personal details, always verify independently, and report or block the number if needed.

Your safety comes first. If in doubt, hang up.

FAQs About 0800 098 7823

Is 0800 098 7823 free to call in the UK?

Yes, all 0800 numbers are free to call from both mobiles and landlines.

Should I call back 0800 098 7823?

No. If the call was genuine, the company will provide official contact details. Always verify first.

Can 0800 098 7823 be spoofed?

Yes, scammers often spoof 0800 numbers to trick people into answering.

How do I permanently stop these calls?

Register with the Telephone Preference Service (TPS) and use your provider’s blocking services.

Who regulates 0800 numbers in the UK?

Ofcom regulates all UK phone numbers, including 0800 freephone numbers.